Policy and Etiquette

 

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Business Hours: 
Sunday and Monday: closed 
Tuesday – Thursday: 9am – 8pm 
Friday: 9am – 6pm 
Saturday: 9am – 3pm

Appointments: Please give us a 24 hour notice if you are unable to keep your appointment. We understand things come up, so PLEASE! Call us or leave a voice message as soon as you know you can’t make your appointment. We will be more than happy to reschedule a new time for you.

Etiquette: We ask that you please arrive 15 minutes early for all spa packages.

Tardiness may altar the available time for your services.

To be considerate to all clients:  PLEASE:  Only bring children if they have an appointment, Silence your cell phone and use soft voices in our spa area. Thank you for being understanding and considerate.

Gratuities are accepted and much appreciated.

iPolicy:

Prices subject to change without notice.

No refunds on services or products.

Gratuities are not included in services.
Gift cards are NOT REFUNDABLE.
Gift cards must be present to use.
Gift cards are for services (except hair) and any products.
Methods of payment: Visa, MasterCard, checks or cash. (There will be a $25 charge for all returned checks).
Not responsible for any lost, left or stolen items.
We reserve the right to refuse service to anyone.

Gift Cards: 
Gift Cards from Spa on the Avenue make the perfect gift, pick some up today or call us to send one to a friend! Gift cards are not refundable and cannot be replaced if lost, damaged or stolen. Gift cards must be presented at time of service.

We look forward to meeting you! Call (740) 522-4SPA (4772) today for an appointment!

© Copyright 2015 Spa on the Avenue